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Shipping Policy

Everything you need to know about how we get your scents to you.

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Pan-India

We ship across India

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24-48 hrs

Order processing

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Tracking

SMS & Email updates

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Already placed an order? Check your delivery status here.

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Shipping Coverage

We currently ship across India.

Delivery timelines may vary based on serviceability, courier network, weather conditions, strikes, public holidays, and operational constraints beyond our control.

Shipping Partners & Delivery Modes

To ensure the fastest and most reliable delivery, we allocate courier partners based on destination zone and serviceability:

Zone / Area Delivery Mode

Zone 1 Ground Delivery

Zone 2 Ground Delivery

Metro Cities BD Air — Air Delivery

Non-Metro / Rest of India DDDC, Xpressbees, Ekart, BD Air

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Courier allocation is dynamic and may change without prior notice to ensure successful delivery.

Shipping Timelines (Estimated)

🏙️ Metro Cities 2–3 business days

🌍 Rest of India 3–6 business days

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These are estimated timelines after dispatch and not guaranteed. Remote or hard-to-reach pin codes may take longer.

Order Processing & Dispatch

Orders are typically processed within 24–48 hours (excluding Sundays and public holidays), unless a product is on backorder or requires additional verification.
Once dispatched, you will receive tracking details via SMS/email (where applicable).

Address & Delivery Requirements

Customers are responsible for providing accurate and complete shipping details:

Full Name
Complete Address
Pin Code
Phone Number

⚠️ Important

If a shipment fails due to incorrect/incomplete address, unreachable phone number, or repeated delivery attempts, it may be returned to origin. Any re-shipping may be chargeable.

Tracking & Delivery Attempts

Tracking updates are provided by the courier partner and may take 24 hours to reflect after dispatch.
Delivery attempts and rescheduling are governed by the courier partner's policies.

Shipping Delays

Delays may occur due to factors outside our control, including:

Courier disruptions
Regulatory checks
Operational issues
Force majeure events

Layered Luxury is not liable for delays caused by the courier or circumstances beyond our direct control, but we will assist with follow-ups to the best of our ability.

Lost / Damaged Shipments

If your shipment is marked delivered but not received, or received in damaged condition:

Contact support@layeredluxbeauty.com within 48 hours of the delivery status update
Include your order details and supporting proof (photos/videos where applicable)

Resolution will be subject to courier investigation and internal verification.

Policy Updates

Layered Luxury reserves the right to update this Shipping Policy at any time without prior notice. The latest version will apply to all orders placed thereafter.

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