FAQ – Layered Luxury

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Product Questions

Are these original branded perfumes?

No, and we're proud to be transparent about this! Our perfumes are "inspired by" popular designer fragrances. We recreate the same beautiful scent profiles using premium, IFRA-certified fragrance oils.

Think of it like this: same recipe, different kitchen. The scent molecules are the same — your nose can't tell which bottle it came from! 😉

How long does the fragrance last?

Our perfumes typically last 6-8 hours on skin, sometimes longer depending on your skin type and the weather.

This is because we use 18-22% perfume oil concentration — the same or higher than most designer EDPs. We don't water down our formulas!

💡 Pro tip: Apply on pulse points (wrists, neck, behind ears) and moisturized skin for maximum longevity.

Can I choose which perfumes I get?

The Mystery Pack is curated by Meera herself — that's what makes it special! You'll receive 5 different premium scents that we've carefully selected to give you a beautiful variety.

Don't worry though — if you don't love any scent, we offer free replacements. Just email us!

What size are the perfume bottles?

Each bottle is 8ml, giving you a total of 40ml across 5 scents. That's approximately 100+ sprays per bottle!

The mini size is perfect for:

Carrying in your purse
Travel (TSA-friendly!)
Trying multiple scents before committing
Touch-ups throughout the day

What scents are included in the Mystery Pack?

Each pack includes a curated mix inspired by popular designer fragrances like:

YSL Black Opium
Carolina Herrera Good Girl
Dior J'adore
Lancôme La Vie Est Belle
Chanel Coco Mademoiselle
And many more!

The exact combination varies — that's the fun of the mystery! 🎁

Do you have men's fragrances?

Currently, our Mystery Pack is curated for women with feminine and unisex scents. However, many of our fragrances work beautifully for anyone!

We're working on a dedicated men's collection — stay tuned! 👀

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Shipping & Delivery

How fast is delivery?

We ship within 24 hours of receiving your order (excluding Sundays).

Delivery typically takes:

Metro cities: 2-3 days
Other cities: 3-5 days
Remote areas: 5-7 days

Do you ship all over India?

Yes! We deliver to all serviceable pin codes across India — from Kashmir to Kanyakumari! 🇮🇳

Just enter your pin code at checkout to confirm delivery availability.

How can I track my order?

Once your order ships, you'll receive a tracking link via email and SMS. You can track your package in real-time!

You can also email us anytime for updates — we're happy to help! 📧

Is shipping free?

Yes! We offer free shipping on all prepaid orders across India.

For COD orders, a small handling fee of ₹50 applies to cover cash collection costs.

Do you ship internationally?

Currently, we only ship within India. International shipping is coming soon!

Follow us on Instagram to be the first to know when we launch international delivery. 🌍

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Payment Options

Is Cash on Delivery (COD) available?

Yes! We offer COD across India. Pay when your package arrives — no advance payment needed.

A small COD handling fee of ₹50 applies.

💡 Why we love COD: We know trust is earned. Try us risk-free!

What payment methods do you accept?

We accept all major payment options:

UPI: GPay, PhonePe, Paytm, BHIM
Cards: Visa, Mastercard, Rupay
Wallets: Paytm, Mobikwik
Net Banking: All major banks
COD: Cash on Delivery

Is online payment secure?

100% secure! We use Razorpay — India's most trusted payment gateway — with bank-grade encryption.

We never store your card details. Your payment information goes directly to the bank.

Can I get a GST invoice?

Yes! Just mention your GST number in the order notes, and we'll include a GST invoice with your shipment.

You can also request it via email after placing your order.

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Returns & Replacements

What if I don't like a fragrance?

No problem at all! We offer free replacements if you don't love any scent.

Simply email us within 7 days of delivery, and we'll send you a different fragrance — no questions asked!

💕 Our promise: Your happiness matters more than a single sale.

What's your return policy?

We have a 30-day satisfaction guarantee:

Don't like a scent? Free replacement
Received damaged product? Full refund or replacement
Wrong item received? We'll fix it immediately

Just reach out via email — we'll make it right!

How do I request a return/replacement?

Super easy! Just:

Email us at info@layeredluxbeauty.com
Share your order number
Tell us what went wrong

We'll process your request within 24 hours. No complicated forms, no waiting on hold!

How long do refunds take?

Once approved, refunds are processed within 24-48 hours.

The amount reflects in your account within:

UPI/Wallets: Instant to 24 hours
Cards: 5-7 business days
Net Banking: 5-7 business days

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Quality & Safety

Are these perfumes safe for sensitive skin?

Yes! All our fragrances are:

IFRA-certified — meets international safety standards
Dermatologist-friendly formulations
Alcohol-based — standard for EDPs

💡 Tip: If you have very sensitive skin, do a patch test on your inner wrist first.

Are your products cruelty-free?

Absolutely! We never test on animals. Ever. 🐰

All our ingredients and finished products are 100% cruelty-free.

What does "IFRA-certified" mean?

IFRA stands for International Fragrance Association — the global authority on fragrance safety.

IFRA certification means our fragrance oils meet the same strict safety standards that designer brands follow. It's the gold standard in the perfume industry!

What's the shelf life of the perfumes?

Our perfumes have a shelf life of 2-3 years when stored properly.

For best results: